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  • Retirement villages consultation: exit entitlements statements, daily accommodation payments for aged care and renovation plans

    Provisions of the Retirement Villages Amendment Act 2024 come into operation later in 2025 when a new set of regulations to support the retirement villages reforms are ready. Consumer Protection is consuslting, in stages, with stakeholders, including operators and residents, on the proposed new regulations. We are using short surveys to seek feedback from retirement village residents on various issues to be covered by the regulations. More
    Opened 25 March 2025

  • Retirement village reforms: Capital items and modifications

    Consumer Protection is consulting on regulations to support changes introduced by the Retirement Villages Amendment Act 2024 (WA) to the Retirement Villages Act 1992 (WA) (the Act). Most of the changes made to the Act will come into operation when regulations to support implementation of these changes are ready. The new regulations are expected to be in place in the second half of 2025. Consumer Protection is currently consulting on different... More
    Opened 9 December 2024

  • Retirement village resident consultation - proposed conduct rules and budget obligations

    The Retirement Villages Amendment Bill 2024 recently passed through Parliament. Consumer Protection is consulting in stages on changes to the Retirement Villages Regulations 1992 that will support changes to the Act. The new regulations are expected to be in place in the second half of 2025. We will be using short surveys to seek feedback from retirement village residents on various topics over the next 5 months. Each survey should take... More
    Opened 6 November 2024

  • WA Fitness Industry Code of Practice review

    Feedback is now closed. Thank you to those who made a submission. Fitness service providers such as gyms and personal trainers are bound by rules set out in the WA Fitness Industry Code of Practice . The Fitness Code sets out rules for contract terms, payment methods and information a fitness client must receive. Changes in the Fitness Code were made in July 2021 to address common consumer issues such as sales tactics, membership agreement terms and termination of... More
    Opened 28 November 2023

  • Prepaid Funerals Code

    Feedback is now closed. Thank you to those who made a submission. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (Prepaid Funerals Code) prescribes requirements for prepaid funeral contracts in Western Australia and commenced operation on 1 March 2021. The purpose of the Prepaid Funerals Code is to impose requirements on the sellers of prepaid funerals to give consumers greater consistency, clarity and certainty when entering into a prepaid funeral... More
    Opened 13 September 2023

  • Property Industry Continuing Professional Development

    Consumer Protection is reviewing the c ontinuing professional development (CPD) program. The survey asked for feedback on proposals for the CPD program. More background and details about the CPD program review were covered in the consultation paper . More
    Opened 15 February 2023

  • Family domestic violence rental laws review

    Family domestic violence (FDV) is a leading cause of homelessness in Western Australia. In 2019, changes were made to tenancy laws to make it easier for victims and survivors of family domestic violence to leave harmful housing situations or remain in their rental property and feel safe. We will refer to these changes as the FDV tenancy laws. Consumer Protection is reviewing these laws to check if they are working as intended. This... More
    Opened 19 November 2022

  • Funeral Pricing Code

    Feedback is now closed. Thank you to those who made a submission. Industry and consumer views were sought on a draft Funeral Pricing Code of Practice which will require funeral directors to provide upfront and transparent prices for all funeral goods and services. This will enable consumers to compare prices of various funerals goods and services without being required to engage with a funeral director. The development of the draft Code was in response to recent investigations... More
    Opened 17 March 2022
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