Fitness service providers such as gyms and personal trainers are bound by rules set out in the WA Fitness Industry Code of Practice .
The Fitness Code sets out rules for contract terms, payment methods and information a fitness client must recieve.
Changes in the Fitness Code were made in July 2021 to address common consumer issues such as sales tactics, membership agreement terms and termination of agreements.
We are interested in whether the Fitness Code is working...More
The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (Prepaid Funerals Code) prescribes requirements for prepaid funeral contracts in Western Australia and commenced operation on 1 March 2021.
The purpose of the Prepaid Funerals Code is to impose requirements on the sellers of prepaid funerals to give consumers greater consistency, clarity and certainty when entering into a prepaid funeral contract. The Prepaid Funerals Code also aims to guard against loss of...More
Consumer Protection is reviewing the c ontinuing professional development (CPD) program. The survey asked for feedback on proposals for the CPD program.
More background and details about the CPD program review were covered in the consultation paper .
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Family domestic violence (FDV) is a leading cause of homelessness in Western Australia.
In 2019, changes were made to tenancy laws to make it easier for victims and survivors of family domestic violence to leave harmful housing situations or remain in their rental property and feel safe.
We will refer to these changes as the FDV tenancy laws.
Consumer Protection is reviewing these laws to check if they are working as intended. This...More
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Industry and consumer views were sought on a draft Funeral Pricing Code of Practice which will require funeral directors to provide upfront and transparent prices for all funeral goods and services. This will enable consumers to compare prices of various funerals goods and services without being required to engage with a funeral director.
The development of the draft Code was in response to recent investigations...More