Consumers and the funeral industry were asked for feedback on the draft Funeral Pricing Code.
Feedback received is published in the Policy response to industry submissions and Summary report (infographics).
The WA State Government approved the Funeral Pricing Code which is effective from 1 May 2023, six months from the publication of the notice in the Government Gazette (8 November).
Consumer Protection will distribute educational resources for funeral directors to meet the Code and inform consumers, especially vulnerable groups.
Feedback is now closed. Thank you to those who made a submission.
Industry and consumer views were sought on a draft Funeral Pricing Code of Practice which will require funeral directors to provide upfront and transparent prices for all funeral goods and services. This will enable consumers to compare prices of various funerals goods and services without being required to engage with a funeral director.
The development of the draft Code was in response to recent investigations into the funeral industry have found a lack of price transparency on funeral goods and services (Australian Competition and Consumer Commission report (ACCC) and CHOICE investigation report).
Further information about the consultation is available from Funeral Pricing Code of Practice consultation page on Consumer Protection's website.
Feedback from industry and consumers was sought on how:
Thank you to everyone who provided feedback.
Feedback on the Funeral Pricing Code will assist the Government in making a decision about any changes to the draft Code.
Any updates will be published here.
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