Have your say

Kaya and welcome to Consumer Protection's Consultation Hub. 

This hub is a place for you to participate in Consumer Protection’s public consultations.

Information about previous consultations and reports are available from the Consumer Protection website

We thank you for your engagement and look forward to receiving your feedback to improve the way Consumer Protection's laws are delivered in Western Australia.

Closed Activities

  • WA Fitness Industry Code of Practice review

    Fitness service providers such as gyms and personal trainers are bound by rules set out in the WA Fitness Industry Code of Practice . The Fitness Code sets out rules for contract terms, payment methods and information a fitness client must recieve. Changes in the Fitness Code were made in July 2021 to address common consumer issues such as sales tactics, membership agreement terms and termination of agreements. We are interested in whether the Fitness Code is working...

    Closed 5 January 2024

    WA Fitness Industry Code of Practice review
  • Prepaid Funerals Code

    Feedback is now closed. Thank you to those who made a submission. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (Prepaid Funerals Code) prescribes requirements for prepaid funeral contracts in Western Australia and commenced operation on 1 March 2021. The purpose of the Prepaid Funerals Code is to impose requirements on the sellers of prepaid funerals to give consumers greater consistency, clarity and certainty when entering into a prepaid funeral...

    Closed 26 September 2023

    Prepaid Funerals Code
  • Property Industry Continuing Professional Development

    Consumer Protection is reviewing the c ontinuing professional development (CPD) program. The survey asked for feedback on proposals for the CPD program. More background and details about the CPD program review were covered in the consultation paper .

    Closed 15 March 2023

    Property Industry Continuing Professional Development